At our summer tea party, Rob Macleod MBE gave a short speech and presented us with our ISO 9001 quality certificate. We were awarded with our ISO accreditation back in June, but the tea party was a great opportunity to hear from Rob and receive our certificate in person.
Rob is Managing Director of Global North and a partner in GCL International, an international certification body for a range of product and management standards.
His career has seen him assess and audit organisations across the world, including Envireau Water. These organisations range from household names to small companies. He has been involved in a range of projects to promote better practices in business. Rob was even invited by the Australian Government to undertake a business speaking tour to promote better people practices!
In 2009, he was awarded an MBE in the Queen’s Honours List for services to Investors in People and international trade.
We ask him what he has to say about Envireau Water:
“One of the great things about my job, is learning about different organisations and the work they do. Water is an essential thing for everyone and Envireau’s work impacts on many of us, more than we may realise.
In auditing Envireau against the requirements of ISO 9001:2015, it was good to see that to develop their system a wide range of individuals from across the company got involved, including senior managers. In many other organisations, their management systems are less effective because it is left to one or a few individuals, who are not representative of the whole organisation, to develop and implement it.
Another notable strength was the availability of documented information through the recently introduced electronic storage system. This was certainly key to providing evidence at the audit.
Finally, over the time of the initial visits it was good to see that the system was developing and being refined and improved further, which is an essential part of ISO 9001 certification. We look forward to seeing how the system is being developed at future visits after such a good start.”